Manuals / Support
Step-by-step instructions on how to install the heating elements on Kaleido Roasters.
The installation process for the Kaleido M2 is nearly identical, except it uses spring terminals instead of screw terminals, but the overall procedure remains the same.
Download the latest version of Artisan Software and connect to your roaster.
The Dual and Pro versions of the Kaleido roaster can operate using Artisan coffee roasting software. Artisan is an open-source (and free) software that helps coffee roasters record, analyze, and control roast profiles. This software can automate the creation of roasting metrics to help make decisions that influence the final coffee flavor. Available for Windows and Mac, see computer requirements on their website. Download the latest version using the link below.
Download | ARTISAN coffee roasting software
Dual System Roaster Artisan Connection via Bluetooth
Note: Do not plug the USB cord from a Dual machine into the USB port on your computer. It might damage your control board, and it does not connect to your computer through USB. The USB cord on Dual machines is reserved for the Kaleido tablet only.
USB Drivers for Kaleido Roasters
Hibean app now support Kaleido Roasters
Join the HiBean beta - TestFlight - Apple
Manuals
Frequently Asked Questions:
Q: When I connect via bluetooth, it says 'connected" and then a few second later 'disconnected'. How do I connect?
A: When you add the roaster to your bluetooth list, you are only adding to the list of approved devices. You are NOT connecting to it. Please follow instructions in video at the top of this page to set up Artisan with the correct com port, baud rate, etc. When you click the 'ON' button in Artisan, it will request connection via bluetooth.
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Q: On the 'Dual' model, do I need to have Kaleido tablet connected to use Artisan
A: Previously you needed to, but with the latest version of artisan DO NOT connect Kaleido tablet while using Artisan. It will not connect correctly and you will have issues.
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Q: Do all models connect through USB?
A: Only the 'Pro' model is able to connect through USB. The 'Dual' has a USB plug, but it is reserved only for the Kaleido tablet, and might damage your control board if you plug into a computer. The Standard version does not connect to a computer.
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Q: Can I download Artisan for iPad or Android tablets?
A: Unfortunately Artisan is not supported on those devices. Standard Windows or Mac computers with bluetooth are recommended. We have seen people use Linux but we do not support. We have also seen a few people with very old bluetooth in very old laptops. Sometimes you will need to purchase an external bluetooth dongle for proper connection. (very rare)
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Q: What is the realistic minimum and maximum amount I can roast in the Kaleido Roasters?
A: The maximum capacity sizes are described for each roaster size under their listing, but each bean has different sizes and densities. It might fit full capacity, but roasting performance may suffer. We recommend 80-90% maximum for most roasters.
A: Similarly, roasting too little will affect performance of the roast. Bean temperature probe might not make good thermal connectivity with the mass of beans, charge temperature might give beans too much momentum. I usually do not go less than 50% capacity.
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Q: Can I buy the 'Pro' version now, and if I decide I want the Kaleido tablet in the future, can I purchase separately?
A: No, the control boards for the 'Pro' and 'Dual' are different. Please make careful consideration prior to purchase. A 'Pro' version is not able to connect to a Kaleido tablet.